This privacy statement was last changed on November 3, 2023, last checked on November 3, 2023, and applies to citizens and legal permanent residents of Canada.
In this privacy statement, we explain what we do with the data we obtain about you via https://proxsecur.ca/en/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
Upon termination of the service we retain this data for the following period: 20 ans.
1.2 Newsletters
1.2 Newsletters
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
Upon termination of the service we retain this data for the following period: 20 ans.
1.3 To support services or products that a customer wants to buy or has purchased
1.3 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
Upon termination of the service we retain this data for the following period: 20 ans.
1.4 To be able to comply with legal obligations
1.4 To be able to comply with legal obligations
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
Upon termination of the service we retain this data for the following period: 20 ans.
1.5 Compiling and analyzing statistics for website improvement.
1.5 Compiling and analyzing statistics for website improvement.
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
Upon termination of the service we retain this data for the following period: 20 ans.
1.6 To be able to offer personalized products and services
1.6 To be able to offer personalized products and services
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
Upon termination of the service we retain this data for the following period: 20 ans.
1.7 To sell or share data with a third party
1.7 To sell or share data with a third party
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
Upon termination of the service we retain this data for the following period: 20 ans.
2. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. How we respond to Do Not Track signals & Global Privacy Control
Our website does not respond to and does not support the Do Not Track (DNT) header request field.
5. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookies policy (CA) webpage.
We have concluded a data Processing Agreement with Google.
The inclusion of full IP addresses is blocked by us.
6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
7. Third party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.
9.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
- You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
- You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
- We shall give access to personal information in an alternative format to an individual with a sensory disability who has a right of access to personal information under PIPEDA and who requests that it be transmitted in the alternative format if (a) a version of the information already exists in that format; or (b) its conversion into that format is reasonable and necessary in order for the individual to be able to exercise rights.
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
Marie-Claude Plante
5782 BOUL. THIMENS, ST-LAURENT (QUÉBEC) H4R 2K9
Canada
Website: https://proxsecur.ca/en/
Email: ac.rucesxorp@ofni
Phone number: 438-500-0891
12. Data requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Marie-Claude Plante
5782 BOUL. THIMENS, ST-LAURENT (QUÉBEC) H4R 2K9
Annex
WPML
WPML uses cookies to identify the visitor's current language, the language most recently viewed, and the language of users who have logged in. When you use the plugin, WPML will share data about the site through Installer. No data directly concerning the user will be shared.WooCommerce
This accessible language includes the basics of what personal data your store can collect, store and share, and also who can have access to the data. Depending on your settings and which extensions you use, the information shared may vary. We recommend consulting an attorney when deciding what information to disclose in your privacy policy.
We collect information when validating an order on our store.What we collect and store
During your visit to the site, we track:- Products you've viewed: We use this to, for example, display products you've recently viewed
- Location, IP address and browser type: we use these to estimate taxes and shipping costs
- Shipping Address: We will ask you to enter this to estimate shipping costs before you place the order, and to ship the order to you!
Note: you can detail your cookies policy, and link to this section from here.
When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, email address, telephone number, payment/credit card details and possibly account details such as username and password. This information will be used to:- Send information about your account and order
- Respond to requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with any legal obligations, such as calculating taxes
- Improve our store offers
- Send you marketing messages, if you choose to receive them
Who on our team has access to the data
Our team members have access to the information you provide to us. For example, store administrators and managers have access to:- Order information such as what was purchased, when and where it should be sent, and
- Customer information such as your name, email address and billing and delivery information.
What we share with others
In this section, you must list who you are sharing data with, and for what purpose. This includes, but is not limited to, statistics, marketing, payment gateways, carriers, and third-party content.
We share data with third parties who help us manage our orders and store services; For example --Payments
In this section, you can list which payment platforms you use to receive payments on your store since you need to handle customer data. We've included PayPal as an example, but you should remove it if you don't use it.
We accept payments by PayPal. When processing payments, certain data will be transmitted to PayPal, including information required for payment execution, such as the total amount or billing information. Please read PayPal Privacy Policy for more details.